My system is having communication trouble or autotest failures. How do I fix this issue?

With a dial up panel (which uses a phone line to communicate), this is usually caused by:

1. Disconnection of the phone service or at least the line the panel was using
2. A change in phone service providers where they either:
   • Did not reconnect us correctly
   • When using certain providers, such as AT&T Uverse, Vonage, Windstream, etc, the alarm may not be able to communicate properly over the phone service that is provided.

Contact our Service department to schedule an appointment to resolve these issues.